Introduction
Sporllo LLC (“we,” “us,” or “our”) understands the importance of your privacy and is dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, share, and secure your personal information when you use our equipment rental services (“Services”) provided via our website (https://sporllo.com) and mobile application (“Sporllo”).
Information We Collect
- Personally Identifiable Information (PII): This includes information that can directly identify you, such as:
- Name
- Address
- Email address
- Phone number
- Government-issued ID (ex: driver’s license)
- Payment information (e.g., credit card number)
- Usage Data: We may collect information about how you use our Services:
- Equipment rental history
- Location data (if location services are enabled)
- Device information (e.g., IP address, browser type)
- Search queries and browsing patterns within the website/App
How We Use Your Information
- Providing the Services: We use your information to:
- Process rental reservations
- Facilitate equipment pickup and return
- Manage your account
- Process payments and refunds
- Communication: To contact you regarding:
- Your reservations and transactions
- Service updates or changes
- Promotional offers (only if you’ve opted in)
- Improving the Services: We analyze usage data to:
- Understand user needs and preferences
- Enhance the design and functionality of the website and App
- Security and Compliance:
- To protect our Services and your information from unauthorized access
- To comply with legal obligations
Information Sharing
We may share your information in limited circumstances:
- Service Providers: With trusted third parties who assist us with operating our Services (e.g., payment processors, logistics partners)
- Legal Requirements: To comply with laws, court orders, or legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.
- With Your Consent: In other situations where we have your explicit consent.
Data Security
We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no internet-based data transmission is 100% secure.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Right to Know: To request details on the information we collect and how we use it.
- Right to Correction: To rectify any inaccuracies in your information.
- Right to Deletion: To request the deletion of your personal information (with exceptions).
- Right to Opt-Out: To opt-out of marketing communications or the sale of your data (if applicable).
Children’s Privacy
Our Services are not intended for those under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website/App with the effective date. Your continued use of the Services indicates your acceptance of any changes.
Contact Us
For questions or to exercise your privacy rights, contact us at:
support@sporllo.com